Dear Valued Customer,
As COVID-19 coronavirus pandemic evolves many businesses are being affected. San Diego has advised a public health order to eliminate gatherings of more than 10. We are minimizing physical contact through the following measures: all non-essential physical meetings have been postponed, and all methods of communication will be via phone, email, and conference calls.
At this time, our reception area is closed and will not be accepting walk-in payments to ensure compliance and safety of our employees.
The following are alternate options for making a payment while the reception area is closed:
1) Log in to your account in the Resident Portal at www.calsubmeter.com and pay with Visa or MasterCard
2) Contact the Billing Specialist located on your statement via phone/e-mail or contact Customer Service at 1-(800)-203-8653. You may experience delays and longer than usual wait times.
3) Mail your payment to California Sub-Meters P.O. Box 611870, San Jose, CA 95161
For issues other than payments, please contact the Billing Specialist if located on your statement or email our office at Support@calsubmeter.com
As a company, we are committed to our customers, our employees, our vendor partners and the community.
Stay safe and be healthy thank you for your business and we appreciate your patience during this challenging time.
California Sub-Meters Management Team
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