We hire the absolute best and highly trained meter technicians in the business. Each billing period, our readers work hard to aquire accurate reads and ensure each meter is working properly so each homeowner is billed exactly for their usage and not a drop more.
Our group of trained billing representatives verify that every bill we send out is done in a timely, accurate and consistent basis. Billing is our business and we do it right the first time, every time. Have a question about your bill? Our customer service department has an account representative that is specially trained for your particular community.
In the Utility Billing industry, everything is dependent on collections. That is why we work hard to ensure that each and every homeowner pays their bill in a timely manner. We offer online payments, auto-pay as well as traditional payment methods in order to provide maximum amount of options for homeowners to pay their water bill. In addition, our collections department sends late notices and even makes phone calls when neccessary.